Returns & Refunds
Returns & Refunds
The short version
30 days. Full refund. No restocking fee. If the fit is wrong, the print isn't what your child hoped for, or you simply changed your mind — send it back.
What we need
The suit should be unworn in water, with tags attached and the foam inserts included. Trying it on at home is fine and expected — that's the only way to check the fit.
How to start a return
- Email us within 30 days of delivery with your order number and which size or color you'd rather have (or that you'd like a refund).
- We reply with return instructions.
- Ship it back.
- Once it arrives, your refund goes to the original payment method within 5–10 business days, depending on your bank.
Exchanges
Wrong size is the most common reason people write to us, so we make it easy: tell us the size you need and we'll sort the swap. Check the Size Guide first — when in doubt, size up.
Damaged or wrong item
If your suit arrives damaged, defective, or simply isn't what you ordered, email a photo. We'll send a replacement or refund you in full, and we won't ask you to pay return shipping.
Return shipping
For a defect or our error, we cover it. For a change of mind or a size swap, return postage is on you — but there's no restocking fee and no deduction from your refund.
What we can't take back
Suits that have been worn in chlorinated or salt water, or that come back with the foam inserts missing. Both make the suit unsellable.
After 30 days
Email us anyway. If something went wrong with the product itself, we'd rather hear about it than have you stay quiet.